Privacy policy

DATA CONFIDENTIALITY AND INFORMATION ON THE PROCESSING OF PERSONAL DATA

At LoonyHub we pay great attention to privacy. We believe in transparency and are committed to being clear about our privacy practices. Pursuant to and for the purposes of the current legislation on the protection of natural persons with regard to the processing of personal data (GENERAL DATA PROTECTION REGULATION - GDPR) As required by the General Regulation on the Protection of Personal Data of the European Union, before proceeding to the processing, the interested party (i.e. user of the LoonyHub site) is notified of the use of personal data collected through the site and are subject to processing by the Company through telematic processes, for the purposes indicated in this information.

Data controller

LoonyHub with registered office in V.le S.Panagia sn - Siracusa - ITALY – Email: info@loonyhub.com in the person of its legal representative. For any communication relating to the processing of your personal data, you can directly contact the Manager at the email address indicated above. 

What personal data is collected and when:

In order to provide the products or services requested by customers, some personal data may be requested: When you create an account on LoonyHub When making purchases; When you sign up for the newsletter and request to receive communications; When you participate in our events or competitions; When you contact the staff or send messages for the purposes indicated on the site itself.

This personal data includes:

Login and account information, including screen name, password; Contact data including name, email, telephone and shipping number, billing address; Personal data including gender, hometown, date of birth and purchase history; Information relating to orders and payment methods; Images, photos and videos; Data relating to any physical characteristics, including weight, height and sizes.

The provision of personal data by the interested party is explicit and optional. In case of failure to provide personal data, it will not be possible for interested users to correctly use all the services on the LoonyHub site.

How personal data is processed and for what purpose

We use the personal data collected in the following ways:

• To guarantee the best functionality of the website and the services requested.
  When our LoonyHub site is used we will use the data to provide the product or service that is selected. For example, if you make a purchase or take part in an event or promotion, we will use the information you provide to communicate with you about the purchase, event or promotion. If you contact our customer service team, we will use certain information about you, such as delivery or payment information, or information about the product you purchased, in order to help solve a problem or answer a question. request .
• For information about our products, services, events and for other promotional purposes.
• For data relating to communications (email) or to deactivate reception, you can contact us to exercise your rights in connection with your personal data by sending an email.
• To operate, improve and maintain our business, products and services.
  We may use the data you provide to operate our business. For example, when making an internal purchase, use that information for accounting, auditing, and other functions. Again, use data about how you use our products and services to improve your experience with LoonyHub and to help with technical and service issues and better manage our website.
• Other purposes.
  If we need personal data for other purposes, we will provide specific communication and request consent at the time of collection.

Data retention

We keep personal data for the time necessary to achieve the purposes for which they are collected, unless otherwise required by law.

Data relating to minors

As a general rule, we do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected data from children under the age of 13, we will take action to delete such data as soon as possible, except where applicable law requires us to retain it. In cases where we know that a child is over the age of 13 but is considered a minor under applicable law, we will obtain the consent of a parent or guardian before using the child's personal data.

Management and protection of personal data

No data deriving from web services is communicated or disseminated. The personal data provided by you at the time of provision of one of our services are used for the sole purpose of carrying out the requested service and are not communicated to third parties, unless communication is required by legal obligations or is necessary for the fulfillment of requests from judicial authorities. The processing connected to the web services offered by this site are carried out at our headquarters and are handled only by the data controller, or by anyone in charge of occasional maintenance operations.

Cryptography and security

We use a variety of security measures, technical and organizational tools, including usage and authentication, to maintain the security of your personal data. Your personal data is contained in secure networks and is only accessible by a limited number of people who have special access to these systems. We are committed to protecting the security of your personal data when sending it, using Secure Sockets Layer (SSL) software, which encrypts the information you enter. LoonyHub cannot guarantee its users that the measures adopted for the security of the site and the transmission of data and information on the site are capable of limiting or any risk of unauthorized access or dispersion of data from relevant devices of the user. For this reason, we advise users of the site that their computer must have suitable software for the protection of network transmission (with constantly updated antivirus) and that their Internet Provider adopts suitable measures for the security of data transmission in net.

Objects that may know the data

By way of exception, the processing of your personal data may also be carried out by third parties, to whom LoonyHub entrusts certain activities functional to the purposes indicated above or categories of persons involved in the organization of the site such as: administrative, commercial, marketing staff, lawyers, system administrators; or in some cases external parties are: third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies. The updated list of data controllers can always be requested from LoonyHub, at the addresses indicated above. In case of payment by credit card, the fundamental information for the execution of the transaction (credit/debit card number, expiry date, security code) will be sent to the body responsible for the processing or possibly to companies responsible for control fraud, via encrypted protocol (SSL), without third parties having access to it in any way. However, this information will never be stored or stored by the seller (LoonyHub)

Google statistics

This website uses Google (Universal) Analytics, a web analysis service offered by Google Inc. Google (Universal) Analytics uses methods that employ an analysis service of the use of the website by users, such as the so-called cookies, text files that are stored on your computer. For further information please refer to the following Cookie Policy.

COOKIES AND PRIVACY

Cookies are small text files that are admitted to your device, some are persistent or stored until they expire, others are session so they are deleted when the site is left. Our site uses cookies to distinguish you from other users of the site this helps us to ensure you have a better experience on the site. Cookies allow you to take advantage of some of the essential features of our site. For example, if you block or otherwise reject our cookies, you will not be able to add items to your cart, proceed with order completion, or log in. By continuing to browse, you agree to the use of cookies. LoonyHub also uses cookies for other purposes, including: identify it when authenticating on the site. In this way LoonyHub can provide product recommendations, display personalized content, make other functions and personalized services available; providing content, including advertising, relevant to your interests on LoonyHub. Advertising defined according to your interests is subject to your preferences; keep track of the preferences you indicate; keep track of items that are saved in your cart. The most popular browsers provide the possibility of exclusively excluding third-party cookies, accepting only those of the Site. Furthermore, some companies that generate cookies on third-party sites offer the possibility of deactivating and/or inhibiting only their own cookies in a simple and immediate way, i.e. they do not involve the recording of personal identifying data (such as, for example, the IP address ). In any case, it is possible to modify the browser to deactivate cookies through a very simple procedure. On this page, more information prevents the browser from accepting new cookies, how to make the browser warn you when it receives a new cookie and how to disable cookies completely.

Below are the third-party cookies used on our site.

Cookie Analytcs: Google Analytics uses cookies to collect data that helps us understand how people navigate the site and monitor any errors users may encounter. The data collected through these cookies is anonymous, does not collect customer-specific data and is never shared with third parties.

Cookie Targeting: Google, Facebook, TradeTracker use cookies to track our paid advertising activity and to help us understand which advertisements are most popular with our users, the data collected is not confidential data.

Remarketing dei cookie: Adroll, Criteo and Google, these cookies offer us to show you through targeted ads when you are no longer on LoonyHub, the data collected these cookies are anonymous, these third parties do not collect customer-specific data and are never shared.